Privacy Policy

This Privacy Policy describes how Darshtech ("we", "our", or "us") collects, uses, and protects information when you use DocuMate (the "Application") and visit our website at darshtech.in (the "Website").

By downloading, installing, or using DocuMate, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

When you purchase a licence or contact us for support, we collect:

• Name
• Email address
• Payment information (processed securely by Razorpay; we do not store card details)
• Messages or queries you send to our support team

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent
• Device information (operating system, screen resolution)
• Referral source

1.3 Files and Documents

DocuMate processes all files locally on your device. Your documents, photos, and files are never uploaded to our servers or transmitted over the internet. We do not have access to any files you process using the application.

2. How We Use Your Information

We use the information we collect to:

• Process your licence purchase and send activation keys
• Provide technical support and respond to your queries
• Send important product updates and security notifications
• Improve our software and website based on usage patterns
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Processing

All payments are processed through Razorpay, a PCI-DSS Level 1 compliant payment gateway. Darshtech does not store your credit/debit card details or banking information. For Razorpay's privacy practices, please refer to Razorpay's Privacy Policy.

4. Data Storage & Security

We implement industry-standard security measures to protect your personal data, including:

• SSL/TLS encryption for all data transmitted through our website
• Secure storage of customer records
• Access controls limiting who can view customer data
• Regular security reviews

While we take reasonable measures to protect your information, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance your browsing experience. These may include:

• Essential cookies: Required for the website to function properly
• Analytics cookies: To understand how visitors use our website (e.g., Google Analytics)

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at support.darshtech@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to read their privacy policies.

8. Children's Privacy

DocuMate is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by updating the "Last Updated" date at the top of this page. Continued use of DocuMate after changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Darshtech
Sahjivan Society Lane 4, Phursungi,
Pune 412308, Maharashtra, India
Email: support.darshtech@gmail.com
Phone / WhatsApp: +91 7350192555